Refund Policy

Last updated 9 November 2026

30-day money-back guarantee

If you are not satisfied with a purchase, whether a single article or a subscription payment, you can request a full refund within 30 days of the order date. No reason is required.

How to request a refund

To request a refund, use the support link on your payment receipt or write to info@sanelia.eu and we will arrange it through our payment provider.

Subscriptions

You can cancel your subscription at any time from your account page. After cancelling, you keep access until the end of the period already paid, and you will not be charged again. Refunds for a subscription payment can be requested within 30 days of that payment.

After a refund

Refunds and disputes do not automatically remove access. SANELIA reviews access case by case.

SANELIA srl, Brussels, Belgium · VAT BE1038609286 · info@sanelia.eu