Privacy Notice
Last updated 9 November 2026
Controller
SANELIA srl (VAT BE1038609286, Brussels, Belgium) is the data controller for personal data processed through this website. Contact: info@sanelia.eu.
Data we collect and why
- Account data (email address, password or Google sign-in identifier): to create your account and give you access to content you bought. Legal basis: contract.
- Purchase and subscription records (what you bought, subscription status and dates): to provide access and handle support. Legal basis: contract and legal obligation (accounting).
- Contact form enquiries (name, organisation, email, message, language): to answer your enquiry. Legal basis: legitimate interests, or steps prior to a contract.
- Technical data (IP address, device and browser information, security logs): to keep the site secure and prevent fraud. Legal basis: legitimate interests.
- Service emails (purchase confirmations and account notices): sent to your email address as part of the service. Legal basis: contract.
Card and payment details are collected directly by Stripe, not by us.
Who we share data with
- Stripe, our payment provider and, where applicable, reseller, for the sale of products, subscription management, payments, tax compliance and invoicing.
- Service providers who host the website, database and email delivery on our behalf, under data processing agreements.
- Professional advisers such as legal and accounting advisers.
- Authorities, where required by law.
International transfers
Some providers may process data outside the EEA. Where this happens, we rely on adequacy decisions or Standard Contractual Clauses.
Retention
Account data is kept while your account is active and deleted or anonymised within 12 months after closure. Purchase records are kept for the period required by Belgian accounting law. Contact enquiries are kept for up to 3 years. Data is deleted or anonymised when no longer needed.
Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or port your data, to object to processing, and to withdraw consent at any time. Email info@sanelia.eu; we respond within one month. You may also complain to the Belgian Data Protection Authority (dataprotectionauthority.be).
Security
We use appropriate technical and organisational measures, including encryption in transit, access controls, and restricting paid content to authorised accounts.
Cookies
We use essential cookies and local storage to keep you signed in and to run checkout. For other cookies, see our Cookie Policy, where you can manage your preferences.
SANELIA srl, Brussels, Belgium · VAT BE1038609286 · info@sanelia.eu